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Frequently asked questions

What is Bitstack?

Bitstack is a mobile app that allows you to save effortlessly in bitcoin.

How does Bitstack work?

Simply sign up, link your bank account and set up your bitcoin savings plan. Schedule a recurring purchase or enable automatic rounding. Bitstack takes care of the rest.

How do roundups work?

When you make a purchase, Bitstack rounds up your expense to the nearest euro and saves the difference in bitcoin. For example, a coffee bought for €1.20 is rounded up to €2.00 and the €0.80 difference is saved in bitcoin.

What is DCA ("Dollar Cost Averaging")?

Recurrent buying (DCA technique) allows you to smooth the average purchase price in order to mitigate the impact of price volatility on your portfolio and gain exposure to the long-term performance of the asset.

Can I withdraw my money?

Yes. With Bitstack, you are always in control of your money. You can sell your bitcoins for euros and get them back in your linked bank account, or send your bitcoins to your external wallet.

In which countries is Bitstack available?

Bitstack is available in the following countries: Austria, Belgium, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Monaco, Netherlands, Portugal, Spain and Switzerland.


Every day, we are working hard to make Bitstack available to as many people as possible.


If Bitstack is not yet supported in your country, hang tight, it will be soon! With new release dates coming up, follow us on social media for the latest announcements.


How does the referral program work?

Bitstack offers a referral program that allows users of the app who meet the participation requirements to purchase Bitcoin without fees.

The program is accessible via the Bitstack app which can be downloaded for free from the App Store and Google Play in the following countries: Austria, Belgium, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Monaco, Netherlands, Portugal, Spain and Switzerland.

Launch the app and go to the "Account" tab to access the referral program. This is where you will find your referral link to invite your friends and track your rewards.

How does it work?


Start by inviting your friends with your referral link.

Your friends will need to click on the referral link from their mobile, download the app, create an account and purchase at least €10 of Bitcoin for your referrals to be valid. You will be able to purchase €100 of Bitcoin without fees for every valid referral.

Invite as many friends as possible to stack rewards and stop paying fees! 😉

Once you have started stacking rewards, Bitstack will automatically take them into account so that you don't pay fees on your next roundups, recurring purchases or one-time buys until your rewards are fully exhausted.

Do my referees also get rewards?

Yes! Every person who clicks on your referral link from their mobile to download the app and create an account will be able to purchase €100 worth of Bitcoin without fees.

Please note that Bitstack users who have already opened an account cannot be referred and a referee can only be referred once.


👉 Want to buy Bitcoin without fees? Download Bitstack and invite your friends!

An other question?

Contact us by email or via chat on this page: www.bitstack-app.com/contact