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Our teams are available to answer you.
Contact us via the chat accessible at the bottom right of this page, or send us an email.

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Speak to our support team via our secure in-app chat. Tap your profile icon in the top-right corner, scroll down, then tap Help to start a chat with us.

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If you need help you can also email us at hello@bitstack-app.com .

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Terms and conditions

Privacy

Legal agreements

Bitstack SAS, a company registered with the Aix-en-Provence Trade and Companies Register under number 899 125 090 and operating under the trade name Bitstack, is licenced as an agent of Xpollens — an electronic money institution authorized by the ACPR (CIB 16528 – RCS Nanterre no. 501586341, 110 Avenue de France, 75013 Paris) — with the Autorité de Contrôle Prudentiel et de Résolution (ACPR) under number 747088, and is also licensed as a Crypto-Assets Service Provider (CASP) with the French Financial Markets Authority (AMF) under number A2025-003 for the following activities: exchange of crypto-assets for funds, exchange of crypto-assets for other crypto-assets, execution of orders for crypto-assets on behalf of clients, providing custody and administration of crypto-assets on behalf of clients, and providing transfer services for crypto-assets on behalf of clients, with its registered office located at 100 impasse des Houillères, 13590 Meyreuil, France.

Investing in digital assets carries a risk of partial or total loss of the invested capital.
Past performance is not indicative of future results.

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